Transferring accounts & ownership to you

How we ensure you have complete ownership and control of all your digital assets at the end of a project.

At Chykalophia, we believe an honest engagement means building your digital cathedral, not holding it hostage. You paid for these digital assets, and you should own them entirely.

Quick summary

During the launch and handoff phase of your project, we make sure your business email or designated team member holds the owner role — whatever each platform calls its highest level of access — for every critical account (hosting, domain, Google Analytics, software licences). We then step ourselves down to an admin or manager role, or remove ourselves entirely.

The ownership handoff process

If we need to create brand new accounts for your business during our engagement (such as setting up a new Google Analytics 4 property, registering a new domain, or opening a new hosting account), we follow a strict offboarding protocol.

1. We create the accounts cleanly

Whenever possible, we will ask you to create the initial account using your own company email address and billing details, and then invite us via delegate access.

If we must create the account on your behalf to save time, we will set it up using a generic company email you provide (e.g., webmaster@yourcompany.com) rather than our own agency emails.

2. We transfer Primary Ownership

Before our final project sign-off, we will initiate an ownership transfer for any assets we hold.

For Google Analytics: we give your email address the Administrator role, which has full control including managing users, and then step our own access down.
For Search Console: the top permission there is called Owner, not Administrator. A property needs at least one verified owner, so we make sure that owner is you — verified with a token, DNS record or Analytics link you control.
For web hosting: if we spun up a new account for you, we hand the account owner role over. The exact route depends on the host: on WP Engine we add you as an Owner, and you then confirm the change with WP Engine's billing support before our old access is taken away; on Kinsta the Company Owner transfers company ownership to a Company Administrator, so we add you as one first.
For software licences: if you purchased premium plugins or themes, we make sure the licence keys are registered to your email, not ours.

3. You revoke our active access

Once you confirm you hold ownership, the final step is for you to revoke our day-to-day access. You can follow our simple guide on how to revoke our access later to close all the doors securely.

Common questions

What if we are staying on for The Boring Stuff or a Fractional retainer?

If we are continuing our relationship through The Boring Stuff or a Fractional CTO/CMO retainer, you still retain 100% ownership of all assets. However, you will simply leave our support@chykalophia.com account active as an Administrator/Collaborator so we can continue doing our proactive maintenance and strategic work.

What happens if a plugin was purchased under your agency license?

Certain premium tools we use to build your site may be covered under Chykalophia's overarching agency licenses. If our engagement ends, those specific agency licenses will be deactivated on your site. The tools will still function, but you will need to purchase your own individual license key to continue receiving security updates and support directly from the software creator.

Need a hand?

If you're stuck, email support@chykalophia.com and we'll help. Include your website address and a screenshot if you can.