Give us WordPress admin access
How to safely add our team as an Administrator in your WordPress dashboard so we can build and maintain your site.
To design, develop, or optimize your WordPress website, our team needs Administrator access. This allows us to manage themes, install necessary plugins, update core files, and build out your page structures.
Step-by-step instructions
Log in to your website. Go to your WordPress login page (usually
yourwebsite.com/wp-admin) and sign in using your existing Administrator
account.
Navigate to Users. In the menu down the left side of your dashboard, hover over Users and click Add New User.
Enter our team details. Fill out the form with the following information:
- Username: Chykalophia
- Email: support@chykalophia.com (Unless your project lead explicitly provided a different email address)
- First/Last Name: You can leave these blank
Select the Administrator role. Scroll down to the Role dropdown menu. Click it and select Administrator. Note: If you select a lower role like Editor or Author, we will not be able to access the backend code or plugins required to build your site.
Send the notification. Leave the box that emails the new user about their account checked: current versions of WordPress label it Send User Notification. WordPress then emails us a link to set our own password, so you never have to create or share one.
Click Add New User. Click the Add New User button at the bottom to finalize the creation of the account.
Common questions
Why do you need Administrator access? Can I make you an Editor?
An Editor can publish and manage posts and pages, including other people's, and moderate comments. What an Editor cannot do is install or update plugins, switch or edit your theme, or open the site's settings screens. Those are Administrator-only in WordPress, and they are exactly what building the architecture of your site, configuring performance, adjusting SEO tools, and installing design frameworks (like Elementor) needs.
Each step outwards adds power the role before it does not have. That is why the safe choice is the least powerful role that still lets the person do their job.
Read this as text
WordPress has five built-in roles, and they are not five separate lists of permissions. They run in order of power, from Subscriber up to Administrator, and each one is a step up from the one before it. Subscriber is the smallest: a Subscriber can log in and update their own profile, but cannot create or edit any content.
A Contributor can write and edit their own draft posts but cannot publish. Their work goes into Pending Review for an Editor or Administrator to approve. An Author can write, edit, publish, and delete their own posts, but cannot edit other people’s content and cannot create or edit pages. An Editor can create, edit, publish, and delete any post or page, including content created by other users, but cannot change site settings, install plugins, or manage users. An Administrator can do everything: install and delete plugins, change the theme, manage all users, access all settings, and edit any content.
Because the roles run in order of power, picking one is mechanical: start at the least powerful and stop at the first role that covers what the person actually needs. Subscriber suits a member of a members-only section, Contributor a guest blogger or intern, Author a team member or contractor who writes blog posts, Editor a content manager or marketing team member, and Administrator only the primary business owner and the Chykalophia team.
These are the roles WordPress builds in. Some plugins add custom roles of their own alongside them: WooCommerce, for example, adds a Shop Manager role for store management.
Is it safe to give you Administrator access?
Yes. Because you are creating a delegate account for us, you remain the primary owner. When our partnership concludes, you can go back to the Users menu and delete our account; WordPress asks you to confirm the deletion, and that is the end of our access. For more details on how we safeguard our accounts, read how we keep your logins safe.
I don't see an 'Add New User' option under Users. What do I do?
If you can't see "Add New User", or if you don't even have a "Users" menu on the left side, it means your current account does not have Administrator privileges. You will need to reach out to whoever originally built or manages your site and ask them to either grant you Admin privileges or add us on your behalf.
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