Using a password manager with us
How to securely share credentials using popular password managers like 1Password or Bitwarden.
If you use a password manager to store your business credentials, you are already one step ahead of the curve when it comes to digital security. When delegate access isn't an option and you must share a login with us, your password manager is the safest way to do it.
Quick summary
Do not copy and paste passwords into an email or ClickUp. Instead, use the secure sharing feature built into your password manager (like 1Password's "Psst!" or Bitwarden's "Send"). These features create a temporary, self-destructing link that you can safely share with our team.
Why use your password manager's sharing feature?
Beginner 3 minutesEmail and chat tools like Slack or Microsoft Teams are not encrypted end-to-end for storing sensitive data. If you paste a password there, it stays in your chat history forever. Password managers offer secure sharing features that encrypt the password and automatically destroy the link after we view it.
Here is how to share credentials using the two most popular tools.
Sharing with 1Password (Psst!)
1Password has a feature called "Psst!" (Password Secure Sharing Tool) that generates a secure link.
Find the login. Open your 1Password app or browser extension and locate the login you need to share.
Click Share. Click the "Share" icon (it looks like an arrow pointing out of a box) on the item details screen.
Set the expiry. Choose how long the link should be active. We recommend setting it to "Expires after viewing once" or "Expires in 1 day" to be safe.
Get the link. Click "Get Link" to copy the secure URL to your clipboard.
Send it to us. Paste this link into your ClickUp task or email thread with us.
Sharing with Bitwarden (Bitwarden Send)
Bitwarden uses a feature called "Send" to securely transmit text or files.
Open Bitwarden Send. In your Bitwarden vault, click on "Send" in the navigation menu.
Create a new Send. Click the "+" or "Add" icon to create a new secure message.
Add the credentials. Name the Send (e.g., "GoDaddy Login for Chykalophia") and paste the username and password into the "Text" field.
Configure options. Click on "Options." We highly recommend checking the box for "Maximum Access Count" and setting it to 1, so the link self-destructs after we open it.
Save and share. Click "Save," copy the generated link, and paste it into our ClickUp task or email thread.
What we do on our end
Once you share that secure link with us, our team will open it and immediately save the credentials into our team's heavily encrypted, internal password manager. After that, the link you generated will expire, keeping your digital footprint totally secure.
What if I use LastPass or Dashlane?
Most modern password managers have a similar secure sharing or "Send" feature. Check your specific manager's documentation. If yours doesn't, you can use a free, secure web tool like One-Time Secret instead. See how to share a password safely for instructions.