Using a password manager with us
How to securely share credentials using popular password managers like 1Password or Bitwarden.
- Time
- 3 minutes
- Difficulty
- Beginner
If you use a password manager to store your business credentials, you are already one step ahead of the curve when it comes to digital security. When delegate access isn't an option and you must share a login with us, your password manager is the safest way to do it.
Quick summary
Do not copy and paste passwords into an email or ClickUp. Instead, use the secure sharing feature built into your password manager (1Password calls it item sharing; Bitwarden calls it Send). Both create a temporary link that expires on a schedule you choose, and Bitwarden can also cap it at one view.
Why use your password manager's sharing feature?
Email and chat tools like Slack or Microsoft Teams are not built to store secrets. If you paste a password into a message, it sits in that conversation's history where anyone with access to the history can read it later. A password manager's sharing feature instead gives you a link to an encrypted copy of the item, and you decide how long that link lives.
Here is how to share credentials using two common tools.
Sharing with 1Password (item sharing)
1Password can share a copy of any saved item as a unique link, even with people who don't use 1Password. The copy is encrypted on your device, so nobody at 1Password can read it.
Find the login. Open and unlock 1Password, then select the login you need to share.
Select Share. On the item's details, choose Share.
Set the expiry and who can open it. Pick the shortest expiry on the list that gives us time to use it, and share it with our email address rather than "anyone with the link".
Copy the link. Choose Copy Link to put the secure URL on your clipboard.
Send it to us. Paste this link into your ClickUp task or email thread with us.
Sharing with Bitwarden (Bitwarden Send)
Bitwarden Send transmits text or files through a secure, temporary link. A text Send holds around a thousand characters once encrypted, which is plenty for a username and password.
Open Send. In the Bitwarden web app, select Send in the main navigation.
Create a new Send. Click New, then choose Text.
Add the credentials. Enter a Name (for example, "GoDaddy login for Chykalophia") and paste the username and password into the Text field. The name is visible to anyone who opens the Send, so keep the details in the text.
Set the limits. Pick the nearest Deletion date that still works, and enter 1 in Limit views so the link stops working once we've opened it.
Save and share. Click Save, then use the Send's Options menu and Copy Send link. Paste that link into our ClickUp task or email thread.
What we do on our end
Once you share that secure link with us, our team will open it and immediately save the credentials into our team's heavily encrypted, internal password manager. After that, the link expires on the schedule you set, so the password is not left sitting in a message thread.
What if I use LastPass or Dashlane?
Many password managers have a similar secure-sharing or "Send" feature. Check your own manager's documentation. If yours doesn't have one, you can use a free, secure web tool like Onetime Secret instead. See how to share a password safely for instructions.
Related guides
- Why we ask for access (and why it's safe)
- Delegate access vs. sharing a password
- How we keep your logins safe
- How to revoke our access later
- Access checklist for a new project
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