Give us Microsoft 365 admin access

Log in to the Admin Center. Go to admin.microsoft.com and sign in with your administrator credentials.

Navigate to Users. In the left-hand menu, click Users, then select Active users. (If the top of the admin center says Simplified view rather than Dashboard view, you'll see an Add user button on the page instead.)

Add a new user. Click the Add a user button.

Set up our account. Fill out the basics with:

• First Name: Chykalophia
• Last Name: Support
• Username: Create something functional like webmaster, admin, or it-support at your domain.

Configure the password. Microsoft selects Automatically create a password and Require this user to change their password when they first sign in by default. Clear both boxes and type a strong, custom password instead, so our team doesn't hit a password-reset loop. See our guide to strong passwords.

Assign the license. Assign a product license if email access is required. If we only need access to the admin settings rather than a mailbox, you can leave the account without a product license.

Assign Admin roles. On the Optional settings step, expand the Roles section and choose the admin role your project lead asked for. Microsoft's own advice is to assign the least permissive role that covers the job, so for mail and deliverability work that's usually Exchange Administrator rather than Global Administrator.

Finish and share securely. Review and finish creating the user. Then, use a secure link tool like Onetime Secret to send us the password. See our guide on sharing passwords safely.