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Give us access to Wordfence

How to share your Wordfence license and grant us access to scan results, firewall rules, and security alerts on your WordPress site.

Time
5 minutes
Difficulty
Beginner
You’ll need
Your WordPress admin login · Your Wordfence Premium license key

Wordfence is a WordPress security plugin: a firewall, a malware scanner, and a login-protection layer, all running inside your site. Because it lives in WordPress rather than in a separate service, access usually comes down to two things — your WordPress login, and your Wordfence license key.

Quick summary

If we already have an Administrator account on your WordPress site, we can reach Wordfence — no extra step needed. What we may still need is your Wordfence Premium license key, found at wordfence.com under your account. Share it using Onetime Secret, never plain email.

Step-by-step instructions

If we need to use the plugin

Give us WordPress Administrator access. Wordfence's screens live inside the WordPress admin area, and an Administrator account is the reliable way in. Follow give us access to your WordPress admin.

Confirm we can see the Wordfence menu. Once logged in, Wordfence appears in the left-hand WordPress sidebar. That's all we need for scans, firewall rules, and live traffic.

If you have a paid licence

Log in to your Wordfence account. Go to wordfence.com and sign in to the account that bought the licence.

Find the licence key. Open your account area and look for your licence details. Copy the long key string.

Share it securely. Paste it into Onetime Secret and send us the generated link in your ClickUp task. Tell us which site it belongs to.

Check before you reuse a key

Wordfence licences are managed per site in your Wordfence account, so a key that is already running on another domain may not simply work on a second one. Check your licence details there before reusing a key, and tell us what you are planning — a site that falls back to the free feed waits 30 days for new firewall rules.

Common questions

What's the difference between free and Premium?

Both include the firewall and scanner. Premium adds the real-time firewall rule and malware signature feeds (the free version gets the same rules and signatures 30 days later), the real-time IP blocklist, country blocking, and more frequent scans you can schedule for specific times. For a site that handles payments or personal data, the 30-day gap is the main argument for Premium.

Will Wordfence slow my site down?

The scanner is the heavy part, and it runs on a schedule rather than on every page load. Premium lets you pick the scan times, so on a Premium licence we normally put scans in off-peak hours. The firewall itself adds little overhead. See what slows sites down.

I'm locked out by Wordfence. Can you help?

Yes — that's a common one. Wordfence can lock out an IP after failed logins. We can clear the block from another admin session, or via the site's files if nobody can get in. Start a ticket and see I can't log in.

Should I run Wordfence and another security plugin together?

No. Two firewalls or scanners running at once cause duplicate alerts, conflicting blocks, and real performance problems. Pick one. If you also use a network-level firewall like Sucuri, we'll usually configure Wordfence for scanning only.

Need a hand?

If you're stuck, email support@chykalophia.com and we'll help. Include your website address and a screenshot if you can.

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