Chykalophia Docs

A goal-oriented index of the help center. Pick the situation you're in and get a hand-picked reading list across every section.

The sidebar groups guides by topic. This page groups them by what you're trying to do. Find the situation that matches yours and follow the curated reading list across the whole help center.

Quick summary

Pick a goal below. Each one has a short reading list pulled from across the help center — the three to six articles most likely to answer what you need. If you still can't find it, email support@chykalophia.com.

I'm starting a new project with Chykalophia

If you just signed an agreement (or are about to), here's the path through the first few weeks.

I want to understand what I'm paying for

Scope, quotes, care plans and the costs people forget — in the order they usually come up.

I need to give Chykalophia access to something

Almost everything we do requires access to your accounts. Start here.

Access directory (A–Z) — every tool, alphabetically
Giving Chykalophia access: start here
Why we ask for access (and why it's safe)
Delegate access vs. sharing a password
Access checklist for a new project
Sharing a password safely
Using a password manager with us

I don't know what platform my website is built on

Perfectly normal, and it takes about ten seconds to work out. Start at the top and stop as soon as you recognise your site.

Which platform is your website built on?
How the web works, in 5 minutes
Domain vs hosting vs email
Web basics: terms A–Z
Access directory (A–Z) — once you know the platform, this tells us how to get in

I need to work with you day to day

Requests, comments and approvals all happen in one place. This is the shortest path to being productive in it.

I need to send you a screenshot, a file or a recording

Showing us beats describing to us. These four pages cover every way to get something to our team.

I have a question and don't know who to ask

Work out who owns the answer — us, your host, your registrar, or someone else — before you spend an afternoon on hold.

My website has a problem

When something is broken, follow this path before pinging us — but ping us quickly if it's truly urgent.

I think I've been hacked

Don't panic. Read these in order — they walk you through the first thirty minutes calmly.

I'm adding a new team member

This is the cross-system playbook so nothing falls through the cracks.

Someone left my team

The opposite playbook — close every door, transfer every asset.

I'm launching a new product or campaign

Pre-launch checklist + post-launch monitoring, end to end.

I want to know who looks after my site after launch

Launch isn't the finish line. This is what ongoing care involves and what you should expect to happen without asking.

I want to understand my website analytics

Where do these numbers come from, and what do they actually mean?

I want to improve my SEO

What works, what's a myth, what to expect.

I want to write better content for my site

Hooks, structure, hierarchy, accessibility — all in one path.

I'm thinking about moving platforms

Migration realities — what transfers, what doesn't, what it costs in time and SEO.

I want to add e-commerce to my site

Compare your options, then map out the technical & legal pieces.

I'm trying to choose between Google Workspace and Microsoft 365

A clean side-by-side comparison so you can pick with confidence.

I want to harden my business' security

Pragmatic security hygiene without becoming a security engineer.

I want a faster website

What slows sites down, what to measure, what's worth doing.

My domain or email is in trouble

Domain & email emergencies and their playbooks.

I'm worried about privacy, cookies and the law

Start with what your website actually collects, then work out which rules apply to you.

I'm worried about compliance

GDPR, CCPA, ADA, HIPAA, PCI — start by figuring out which apply.

The trusted toolkit, one page.

If none of the goals above match, these are the other ways into the help center.

Welcome to the Chykalophia help center — the onboarding front door, in order
Giving Chykalophia access: start here — then the Access directory (A–Z)
Working with us in ClickUp — day-to-day requests, comments and approvals
Which platform is your website built on?
Troubleshooting: start here
Templates — fill-in documents that speed the project up
The plain-English web glossary and Reference — for looking up a single word or fact
How to use this help center

Need a hand?

If you're stuck, email support@chykalophia.com and we'll help. Include your website address and a screenshot if you can.

Find a guide by goal