How to add a new user
Step-by-step instructions for adding a new user to your WordPress site, choosing the right role, and inviting the Chykalophia team to access your site.
Adding a user to WordPress takes about two minutes. You'll create an account with a username, email address, and role. WordPress sends the new user an email invitation with a link to set their password.
Quick summary
Go to Users → Add New in your dashboard. Enter the person's name, email address, and choose their role. WordPress emails them a link to set their password. To give Chykalophia access, use support@chykalophia.com as the email and set the role to Administrator.
What you'll need
Beginner 2 minutes- Administrator access to your WordPress site (only Administrators can add users)
- The new user's email address
- Knowing which role to assign — see WordPress user roles explained
How to add a new user
Go to Users → Add New in your dashboard. In the left sidebar, hover over "Users" and click "Add New User."
Fill in the Username field. The username is how WordPress identifies this account internally. It cannot be changed later, so choose something sensible — usually the person's first name, or firstname.lastname. Keep it lowercase with no spaces.
Enter the person's email address in the Email field. This is where their invitation link will be sent and how they'll log in.
Fill in the First Name and Last Name fields (optional, but recommended — it helps you identify who's who in the Users list).
Choose a Role from the dropdown. For most team members, this is Editor or Author. For Chykalophia, select Administrator. See WordPress user roles explained for guidance.
Make sure "Send the new user an email about their account" is checked. This sends the invitation email with a link to set their password.
Click "Add New User." WordPress creates the account and sends the invitation email.
The user is added
The new user appears in your Users list. They'll receive an email with a link to set their password. Once they click the link and set a password, they can log in immediately.
Adding Chykalophia as a user
To give us access to work on your site, add us as a user with the following details:
| Field | Value |
|---|---|
| support@chykalophia.com | |
| Role | Administrator |
| First Name | Chykalophia |
| Last Name | Support |
Use a different email address only if your project lead has explicitly told you to.
More access options
Some tasks only require Administrator access to WordPress. Others also require hosting, DNS, or other platform access. See access checklist for a new project for a full list of what we typically need.
Username and password notes
The username cannot be changed after creation. Choose carefully. If you make a mistake, you'll need to delete the user and create a new one.
You don't need to set the password yourself. When the "Send email" checkbox is ticked, WordPress emails the new user a link to create their own password. You never need to know it.
If the person doesn't receive the email, check these first:
- Ask them to check their spam or junk folder
- Confirm the email address was entered correctly
- Use the "Resend Password Reset Email" option (visible in the user's edit screen)
Managing the new user after creation
Once a user is added, you can edit their details at any time:
Go to Users → All Users.
Hover over the user's name and click "Edit."
Make your changes — update their role, name, or email address.
Click "Update User" to save.
To change only someone's role without editing other details: go to Users → All Users, check the box next to their name, use the "Change role to…" dropdown at the top, and click "Change." See how to change someone's role for more detail.
Common questions
Related guides
- WordPress user roles explained
- How to remove a user safely
- How to change someone's role
- Managing your own profile
- Give us WordPress admin access
Need a hand?
Learn more
WordPress user roles explained
Understand the five WordPress user roles — Administrator, Editor, Author, Contributor, and Subscriber — and know which role to assign to each person on your team.
How to remove a user safely
Learn how to safely delete a WordPress user, handle their existing content, and revoke access for contractors, former staff, or Chykalophia when a project ends.