Working with us in ClickUp
How to use ClickUp with Chykalophia if we've invited you to a shared project space, from getting your invite to approving work and submitting requests.
ClickUp is our internal project management tool. On some projects we invite clients to a shared ClickUp project space. If we've invited you, it's where you can see what's happening on your project, leave feedback, ask questions, and track progress.
If we haven't invited you to a shared space, you don't need ClickUp. Open a ticket on our support portal or email support@chykalophia.com for support, problems and requests. See How to request new work or changes.
If you have been invited, this is the third stop in your onboarding: you've read how we work together, you've handed over access to your accounts, and this section shows you how the shared space works.
If you only read three things
- Your client portal explained: orient yourself in 5 minutes.
- Task statuses explained: what each color means and when YOU need to act.
- How to approve work in ClickUp: the most common thing we'll ask you to do.
Where this fits in your onboarding
1. Getting started
How we work, what we need from you, and what happens at each stage.
2. Giving Chykalophia access
Hand over website, hosting, and account access safely before work begins.
3. Working with us in ClickUp (you are here)
Requests, comments and approvals, if we've invited you to a shared space.
Getting set up
What is ClickUp?
A plain-English overview of what ClickUp is and why we use it.
Getting your ClickUp invite
How to receive and accept your invite to our shared workspace.
Signing in to ClickUp
How to log in to ClickUp on any device.
Your client portal explained
What you'll see when you log in, and what everything means.
Your project hub explained
The document holding your site's accounts, brand details, and renewal dates.
Navigating ClickUp as a client
How to find your project, tasks, and conversations.
Understanding your project
Understanding tasks
What tasks are, what they contain, and how to read them.
Task statuses explained
What each status means, and which ones need your attention.
Working in ClickUp
How to comment on a task
Leave feedback, ask questions, and keep conversations in context.
How to attach files & screenshots
Add images, documents, and other files to a task.
Mentioning people to get their attention
How to tag someone to get their attention in a comment.
How to approve work in ClickUp
How to formally sign off on a deliverable in ClickUp.
How to request changes
How to ask for revisions clearly so we can act on them fast.
How to submit a new request
The right way to ask for new work or a change through ClickUp.
Settings & tips
Managing your ClickUp notifications
Choose what ClickUp notifies you about, and where.
Using ClickUp on your phone
How to access your project from the ClickUp mobile app.
ClickUp email notifications explained
How email notifications from ClickUp work and how to manage them.
ClickUp etiquette: working well together
Working well together: habits that keep projects running smoothly.
ClickUp terms, explained simply
ClickUp terms explained in plain English.
ClickUp troubleshooting
Common ClickUp problems and how to fix them.
Related guides
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