Working with us in ClickUp
Everything you need to know about using ClickUp as a Chykalophia client — from getting your invite to approving work and submitting requests.
ClickUp is the tool we use to manage all project work together. Think of it as a shared workspace where you can see exactly what's happening on your project, leave feedback, ask questions, and track progress — all in one place.
Quick summary
ClickUp is where we manage your project. You'll use it to review work, give feedback, approve deliverables, and submit requests. We'll send you an invite at the start of your project. If you haven't received one yet, email support@chykalophia.com.
If you only read three things
- Your client portal explained — orient yourself in 5 minutes.
- Task statuses explained — what each color means and when YOU need to act.
- How to approve work in ClickUp — the most common thing we'll ask you to do.
Getting set up
What is ClickUp?
A plain-English overview of what ClickUp is and why we use it.
Getting your ClickUp invite
How to receive and accept your invite to our shared workspace.
Signing in to ClickUp
How to log in to ClickUp on any device.
Your client portal explained
What you'll see when you log in — and what everything means.
Navigating ClickUp as a client
How to find your project, tasks, and conversations.
Understanding your project
Understanding tasks
What tasks are, what they contain, and how to read them.
Task statuses explained
What each status means — and which ones need your attention.
Working in ClickUp
How to comment on a task
Leave feedback, ask questions, and keep conversations in context.
How to attach files & screenshots
Add images, documents, and other files to a task.
Mentioning people
How to tag someone to get their attention in a comment.
How to approve work
How to formally sign off on a deliverable in ClickUp.
How to request changes
How to ask for revisions clearly so we can act on them fast.
How to submit a new request
The right way to ask for new work or a change through ClickUp.
Settings & tips
Managing your notifications
Control how often ClickUp notifies you — and about what.
Using ClickUp on your phone
How to access your project from the ClickUp mobile app.
ClickUp email notifications
How email notifications from ClickUp work and how to manage them.
ClickUp etiquette
Working well together — habits that keep projects running smoothly.
ClickUp glossary
ClickUp terms explained in plain English.
ClickUp troubleshooting
Common ClickUp problems and how to fix them.
Need a hand?
First week with Chykalophia: what to expect & prepare
A practical guide and checklist for your first week working with Chykalophia — what will happen, what to prepare, and how to set your project up for success.
What is ClickUp?
A plain-English overview of what ClickUp is, why Chykalophia uses it, and what it means for you as a client.