Getting your ClickUp invite
How to receive and accept your invite to the Chykalophia ClickUp workspace, and what to do if you haven't received it yet.
- Difficulty
- Beginner
Before you can access your project in ClickUp, you need to accept an invitation to our shared workspace. This guide explains how that works.
Quick summary
We'll send an invite to your email address at the start of your project. Open the email, click the link to join, and follow the prompts to create a free ClickUp account (or sign in if you already have one). If you haven't received an invite, email support@chykalophia.com.
How the invite process works
We send you an invite. At the start of your project, we'll send an invitation email to the address you've provided. It comes from ClickUp (not from our email address directly), so check your spam or promotions folder if you don't see it in your inbox.
Open the email and click the link to join our workspace.
Create your account or sign in. If you don't have a ClickUp account yet, you'll be prompted to create one — it's free. Use the email address we invited. If you already have a ClickUp account with that email address, sign in and ClickUp will prompt you to join our workspace.
Access your workspace. Once you've joined, you'll be in our shared workspace. You'll find your project in the Shared with me section of the sidebar on the left.
What email address should I use?
Use the same email address you've been using to communicate with us — typically your business email. If you'd like to use a different address, let us know before we send the invite.
I haven't received my invite
If you don't see the invite:
Check your spam or promotions folder — ClickUp invitation emails sometimes land there
Search your inbox for "ClickUp"
Wait a few minutes — delivery can occasionally be delayed
Email support@chykalophia.com if you still can't find it — we'll resend it or troubleshoot with you
Can I share my invite link?
No. Your invite is personal and tied to the email address we sent it to. If someone else on your team needs access, let us know and we'll send them a separate invite.
Common questions
Do I need to pay for ClickUp?
No. You'll be invited as a guest on our workspace at no cost to you.
I already have a ClickUp account. Will this conflict?
No, as long as your account uses the email address we invited. When you sign in, ClickUp prompts you to join our workspace, and it's added alongside any workspaces you already use. To switch between workspaces, click your workspace name or avatar in the upper-left corner and pick one under Switch Workspaces.
Can multiple people from my team have access?
Yes. If you'd like colleagues to have access to the project, let us know their names and email addresses and we'll send them invites.
My invite link expired. What should I do?
ClickUp invitations don't expire, but the link in the email only works for a short time. Try signing in to ClickUp with the email address we invited, or create an account with it if you don't have one yet; ClickUp should then prompt you to join our workspace. If that doesn't work, email support@chykalophia.com and we'll send a new invite right away.
Related guides
Need a hand?
Last updated