Chykalophia Docs

How to sign in to ClickUp on desktop and mobile, reset your password, and stay logged in.

Once you've accepted your invite and created your account, signing in to ClickUp is straightforward. This guide covers everything you need.

Quick summary

Go to app.clickup.com or open the ClickUp app on your phone. Sign in with the email address and password you used when accepting your invite. If you forget your password, use the Forgot Password? link on the login page.

Signing in on desktop

Go to app.clickup.com. You can also start at clickup.com and follow its log-in link.

Enter your email address. Use the same address you used when accepting your invite.

Enter your password and sign in.

Select our workspace. If you belong to more than one ClickUp workspace, make sure you're in ours: click the workspace name or avatar in the upper-left corner and choose the Chykalophia workspace.

Signing in on mobile

Download the ClickUp app for your phone first — see Using ClickUp on your phone for instructions. Then sign in using the same email and password as above. If you have trouble, tap Other Sign In Options at the bottom of the screen to try another way.

If you forget your password

Start a password reset. On the login page, click Forgot Password?

Request the email. Enter your email address. ClickUp will email you a link to reset your password. If it isn't in your inbox, check your spam folder.

Open the email from ClickUp and click the reset link. If the link doesn't work, try it again in a supported browser like Google Chrome, or in a private browser window.

Create a new password and sign in. ClickUp won't accept a password shorter than 8 characters, and it has to include an uppercase letter, a lowercase letter, and a number or special character. That's ClickUp's floor, not our advice — we'd make it at least 16 characters. See How to create strong passwords.

Staying signed in

By default, ClickUp doesn't sign you out after a set time. (A workspace can set a time limit, in which case you'll be asked to sign in again.) If you're on a shared or public computer, sign out when you're done: click your avatar in the upper-right corner and choose Log out.

Signing in with Google

If you created your ClickUp account using Continue with Google, you'll sign in the same way — click the Continue with Google button on the sign-in page and choose your Google account.

Common questions

I'm getting an error saying my email isn't recognized.

Make sure you're using the same email address you used when accepting the invite. If you're still having trouble, email support@chykalophia.com and we'll check which email address is on file for you.

I signed in but I can't see our project.

Make sure you've selected the correct workspace: click the workspace name or avatar in the upper-left corner to switch. If our workspace isn't listed, your invite may not have been accepted fully. Email support@chykalophia.com and we'll sort it out.

Yes, in your ClickUp account settings. Click your avatar in the upper-right corner and select Settings. On the My Settings page, enter your new email in the Profile section, then click Save changes. You may need to complete some verification steps. If you signed in with Continue with Google, ClickUp won't let you change your email this way. Let us know if you change it so we have the correct address on file.

Need a hand?

If you're stuck, email support@chykalophia.com and we'll help. Include your website address and a screenshot if you can.

Signing in to ClickUp