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How to request changes

Learn how to ask for revisions clearly and effectively inside ClickUp so your feedback gets acted on quickly.

Time
5–10 minutes
Difficulty
Beginner
You’ll need
A ClickUp account with access to your project · The task you'd like to give feedback on
ClickUpGetting started

Requesting changes is a normal, welcome part of the process. This guide shows you how to leave clear, actionable feedback in ClickUp so we can address it quickly — and without any back-and-forth confusion.

Quick summary

Open the task you want to give feedback on. Leave a comment describing exactly what you'd like changed and why. If the task status is currently Needs Approval, change it to Changes Requested (or leave a comment and we'll do it). The clearer your feedback, the faster we can turn it around.

What you'll need

  • A ClickUp account with access to your project
  • The task you'd like to give feedback on (we'll usually link it in our message to you)

Why clear feedback matters

Vague feedback like "something feels off" is hard to act on. Specific feedback like "the button on the contact page should say 'Get in touch' instead of 'Submit'" gets addressed in one round.

Good feedback includes:

  • What needs changing ("the headline on the homepage")
  • What you want instead ("I'd like it to read 'Award-Winning Brand Strategy'")
  • Why, if it's not obvious ("this matches the tagline on our brochure")

You don't need to write an essay. One or two clear sentences per change is plenty.

How to request changes

Open the task. Use the link in your notification email, or find the task in your client portal. Not sure how to navigate? See Navigating ClickUp as a client.

Review the work. Read the description and view the deliverable (linked in the task or in comments). Take notes on what you'd like changed before you start typing.

Write your feedback as a comment. Click the comment field in the lower-right corner of the task. List each change you'd like on its own line. Press Shift + Enter to start a new line, because Enter on its own posts the comment. Be specific. You can use numbered points — that makes it easy for us to check off each item. When you're done, press Enter (Return on a Mac) or click the send icon.

Attach a file or screenshot if helpful. If you're describing a visual change, a screenshot with annotations can save a lot of words. See How to attach files & screenshots.

Update the task status. Click the current status, just below the task title, and choose Changes Requested (or a similar label like Revisions Needed). This alerts the team and moves the task back into our queue. Depending on your access, you may only be able to change the status of tasks assigned to you. If you can't change it, or you're not sure how, just leave the comment — we'll handle it.

Tag us if it's urgent

If a change is time-sensitive, type @ followed by your project manager's name in your comment. This sends them a notification. See Mentioning people to get their attention.

Writing great feedback: examples

Less helpful

  • "I don't like the colors."
  • "Can we change the text?"
  • "Something looks wrong on mobile."

More helpful

  • "The teal button feels too bright — can we try the navy from our brand guide?"
  • "The third paragraph under 'Our Services' should end with a period."
  • "On my iPhone, the logo overlaps the menu. Can you check?"

How many rounds of revisions do I get?

This depends on your project agreement. Most projects include a set number of revision rounds per deliverable. Check your proposal or ask your project manager if you're unsure. The goal is always to get it right — we'll work with you.

What happens after I request changes?

Your project manager is notified and the task is added back into the team's queue. We'll leave a reply in the task when the changes are ready for another round of review.

Common questions

What if I have lots of feedback — should I put it all in one comment?

Yes, please. One well-organized comment per review round is much easier to work through than many small comments scattered over time. A numbered list works well — we can check off items one by one.

Can I give feedback by email instead?

We ask that you use ClickUp for feedback whenever possible. Email threads are easy to lose and hard to track. Keeping feedback inside the task means nothing slips through the cracks and everyone on the project can see the full picture.

What if I change my mind after I've submitted feedback?

Add another comment. You can note that you've changed your mind and clarify what you now want. It's fine — clarity is always better than silence.

Can I request changes after a task has been approved?

Yes, though this may affect timeline and budget depending on how far along the work is. Leave a comment on the task and tag your project manager. We'll discuss the best path forward with you.

I don't know how to describe what I want — can I call instead?

Absolutely. Reach out to your project manager to schedule a call. After the call, we'll summarize the agreed changes in the task comments so there's a written record.

Need a hand?

If you're stuck, email support@chykalophia.com and we'll help. Include your website address and a screenshot if you can.

Learn more

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On this page

What you'll needWhy clear feedback mattersHow to request changesWriting great feedback: examplesLess helpfulMore helpfulHow many rounds of revisions do I get?What happens after I request changes?Common questionsWhat if I have lots of feedback — should I put it all in one comment?Can I give feedback by email instead?What if I change my mind after I've submitted feedback?Can I request changes after a task has been approved?I don't know how to describe what I want — can I call instead?Related guidesLearn more