Managing your ClickUp notifications

Learn how to control which ClickUp notifications you receive so you stay informed without feeling overwhelmed.

ClickUp can send you a lot of notifications, and its default settings cover a lot of activity. This guide helps you find the right balance: staying informed about what matters while filtering out the noise.

Quick summary

You can control ClickUp notifications in two places: your notification settings (for overall preferences) and individual tasks (to follow or unfollow them). Notifications can reach you in your ClickUp Inbox, by email, as browser or desktop pop-ups, and on your phone. You can turn email, pop-up and phone notifications off completely. A few Inbox notifications, such as @mentions, always stay on.

How ClickUp notifications work

ClickUp notifies you when things happen that involve you. With the default settings, you're notified when:

A task you're assigned to is updated
Someone comments on a task you're following
Someone mentions you with an @mention
The status changes on a task you're following
A due date changes or passes on a task you're following

Notifications appear in four places:

Where	What it looks like
Inbox	The Inbox in your Home Sidebar. The badge next to it counts your unread notifications in the Primary tab
Email	Sent to your account's email address
Browser/Desktop	Pop-ups from your web browser or computer
Mobile	Push notifications on the ClickUp mobile app

Opening your notification settings

Click your avatar or profile picture in the upper-right corner of ClickUp.

Select "Notifications" from the menu. This opens your notification settings. You can also get there from your Inbox: click Customize or the settings icon in the upper-right corner, then Notification settings.

Review each section. There's a dropdown for each place notifications can reach you: Inbox, Email, Browser/Desktop and Mobile.

Turn off what you don't need. For each one, pick a preset: Default, Focused (fewer notifications), Mentions only, or Disable notifications. Inbox doesn't offer the last two. To switch individual notification types on or off, choose Custom. Types marked with an asterisk can't be turned off.

Test your settings if you like. Click Send test email to get a sample email, or Show an example to see a sample browser, desktop or mobile notification.

Your settings only apply to you, and you can set them differently for each workspace you belong to.

Recommended settings for clients

Most clients find this balance works well. If you'd rather not pick notification types one by one, the Focused preset is ClickUp's own quieter option.

Keep these on

@mentions (someone has tagged you directly)
Task assigned to you
Status changes on tasks you follow
Due date reminders (you choose how far ahead)
Comments on tasks you're following

Consider turning off

Reactions to comments
Custom Field changes
Location changes (a task moved to another List)
Recurring task notifications

Following and unfollowing tasks

You can control notifications at the task level too. ClickUp calls this following a task (it used to be called watching).

To follow a task (get notified about activity on it): open the task, click the bell icon in the upper-right corner, and click your own avatar so it's highlighted.

To unfollow a task: click the bell icon again and click your avatar to deselect it. You'll still be notified if someone @mentions you or assigns you something in that task.

Depending on your access level, you might not be able to change followers from the task. In that case, open a notification about the task in your Inbox and choose Stop receiving notifications, or ask us to update it for you.

You're automatically following tasks you're assigned to

If a task is assigned to you, ClickUp makes you a follower automatically. You don't need to do anything. Commenting on a task, changing its status, or creating a task can also make you a follower.

Managing email notifications

If your ClickUp Inbox is fine but your email is getting crowded, you can turn off email notifications without affecting the others.

In your notification settings, open the dropdown next to Email. Choose Focused or Mentions only for fewer emails, Custom to pick individual notification types, or Disable notifications to stop them. The Default and Focused presets both include a Daily Due Dates summary email: one email a day about task due dates. You can choose what time it's sent, and whether it covers every task you follow or only the tasks assigned to you.

Silencing notifications temporarily

If you're in a busy period and want to pause ClickUp notifications for a while, click Mute Notifications in your account settings. If you're a member rather than a guest, you can also set a status and turn on Mute notifications there: that pauses email, mobile, desktop and browser notifications until you clear the status, and you can choose when the status is removed. Guests can't set a status.

Common questions

I'm getting too many emails from ClickUp — how do I reduce them?

Go to your notification settings and set Email to Mentions only or Focused. With Mentions only, you still get an email when someone @mentions you, so you won't miss a direct request.

I'm not getting any notifications and I'm missing updates — what's wrong?

Check two things: first, make sure notifications aren't disabled or muted in your settings. Second, check your email spam folder, because ClickUp emails sometimes land there. You can also open your Inbox in ClickUp to see what you've missed. For browser pop-ups, make sure your browser is allowed to show notifications from app.clickup.com. ClickUp also suggests logging out and back in.

Can I get notified on my phone?

Yes. Download the ClickUp app on your phone (available for iOS and Android), log in, and make sure notifications for ClickUp are allowed in your phone's settings. To choose which notifications reach your phone, use the Mobile dropdown in your notification settings on the ClickUp website or desktop app. The phone app doesn't have these settings. See Using ClickUp on your phone for more detail.

Someone keeps tagging me but I don't need those updates — what can I do?

Unfollowing the task cuts down other updates, but you'll still be notified whenever someone @mentions you. The best fix is to ask the person to tag you only when your input is needed. See ClickUp etiquette: working well together for some helpful norms around @mentions.

Will turning off notifications mean I miss deadlines?

Not if you keep due date reminders turned on. We recommend keeping reminders for tasks assigned to you. In your notification settings, choose Custom, then under Start & Due Dates turn on Before Due Date reminder, choose when the reminder is sent, and pick My assigned tasks.

Need a hand?

If you're stuck, email support@chykalophia.com and we'll help. Include your website address and a screenshot if you can.