Platform
Microsoft 365
54 guides across 7 sections
Microsoft 36526
- Adding a domain to Microsoft 365How to connect your business domain to Microsoft 365 so your team can use professional email addresses like you@yourcompany.com instead of @outlook.com.
- Adding a user in Microsoft 365Step-by-step guide to creating a new user account in Microsoft 365, assigning a license, and getting them set up with email and apps.
- Distribution groups & lists in Microsoft 365How to create and manage distribution groups in Microsoft 365, so you can email your whole team or a specific department with a single address.
- Microsoft 365 billing explainedHow Microsoft 365 billing works: understanding your subscription, adding or removing licenses, reading your invoices, and managing payment methods.
- Microsoft 365 on your phoneHow to set up and use Microsoft 365 apps on your iPhone, iPad, or Android phone, including Outlook, OneDrive, Teams, and Word.
- Microsoft 365 plans explainedA plain-English guide to Microsoft 365 business plans: what each one includes, who it suits, and how to choose the right one.
- Microsoft 365: the complete client guideEverything you need to manage your Microsoft 365 account, from adding users and setting up Outlook to securing your team and understanding your bill.
- Microsoft Teams basicsA beginner's guide to Microsoft Teams: how to chat with colleagues, join meetings, make calls, and share files all in one place.
- OneDrive basicsA beginner's guide to OneDrive, Microsoft's cloud storage service, including how to save, access, and manage your files from anywhere.
- Organizing Outlook with rules & foldersHow to create folders and set up automatic rules in Outlook to keep your inbox organized and reduce email overwhelm.
- Outlook basics for businessA beginner's guide to using Outlook for business email: reading, sending, replying, organizing, and using the calendar.
- Removing a user safely in Microsoft 365How to remove a Microsoft 365 user when someone leaves, including how to preserve their email and files before deleting the account.
- Resetting a user's password in Microsoft 365How to reset a Microsoft 365 user's password from the admin center, whether they're locked out or just need a fresh start.
- Security defaults & key settings in Microsoft 365The baseline security settings every Microsoft 365 business account should have, including security defaults, admin account protection, and app permissions.
- Setting up your Outlook signatureHow to create and set up an email signature in Outlook (including your name, title, phone number, and branding) so it appears automatically on every email.
- Shared mailboxes in Microsoft 365How to create and use a shared mailbox in Microsoft 365: perfect for team inboxes like info@, support@, or hello@yourcompany.com.
- SharePoint basicsA plain-English introduction to Microsoft SharePoint: what it is, how it differs from OneDrive, and how your team can use it to share and manage files together.
- Sharing files in OneDriveHow to share files and folders from OneDrive with colleagues, clients, or external partners: safely and with the right level of access.
- Signing in to Microsoft 365How to sign in to Microsoft 365 on a computer, phone, or tablet, including what to do if you can't get in.
- Storage & quotas in Microsoft 365How storage works in Microsoft 365: how much you get, what counts toward your quota, and what to do when you're running low.
- The Microsoft 365 admin center, explainedA tour of the Microsoft 365 admin center: what it is, how to navigate it, and the key tasks you can do there as a business owner or admin.
- Transferring files when someone leaves in Microsoft 365How to safely transfer a departing employee's OneDrive files and email to another person before deleting their Microsoft 365 account.
- Troubleshooting Microsoft 365Solutions to the most common Microsoft 365 problems, from sign-in issues and email not sending to OneDrive sync problems and app errors.
- Turning on multi-factor authentication in Microsoft 365How to turn on multi-factor authentication (MFA) in Microsoft 365: the single most effective step to protect your business email and files from hackers.
- What is Microsoft 365?A plain-English overview of Microsoft 365: what's included, how the apps work together, and whether it's the right choice for your business.
- Word, Excel & PowerPoint explainedA plain-English guide to the three core Microsoft Office apps: what each one does, when to use it, and how to get started.
Email13
- Accessing email on the webHow to log in to your business email from any web browser, without installing an app.
- Creating a professional email signatureHow to set up a polished, consistent email signature that builds trust and makes it easy for people to contact you.
- Email aliases & forwarding explainedAliases let you send and receive email using multiple addresses from a single inbox. Here's what they are and how to use them.
- Email security basicsThe essential steps to keep your business email accounts secure: passwords, two-factor authentication, and everyday habits.
- Email storage & archivingHow email storage works, what your limits are, and how to keep your inbox manageable over the long term.
- Group & distribution lists explainedHow to send one email to multiple people using a single address, and the different ways to set this up in Google Workspace and Microsoft 365.
- Out-of-office & auto-repliesHow to set up an automatic reply that lets senders know you're away and when you'll be back.
- Professional email options comparedA plain-English comparison of Google Workspace, Microsoft 365, and other professional email platforms to help you choose the right one for your business.
- Setting up a new email addressHow a new business email address gets created on your domain, and what you need to provide to get it done.
- Setting up email in a desktop appHow to add your business email to Outlook, Apple Mail, or another desktop email app on your computer.
- Setting up email on your phoneHow to add your business email account to an iPhone or Android phone so you can send and receive messages on the go.
- Shared mailboxes (like support@) explainedA shared mailbox lets your whole team read, reply to, and manage a single inbox without sharing a password.
- What happens when we migrate your emailWhat to expect when Chykalophia moves your email to a new platform, and how we make sure nothing gets lost.
Workspace vs 3658
- Gmail vs Outlook, which is better for your business?A practical comparison of Gmail (Google Workspace) and Outlook (Microsoft 365) to help you choose the email client that fits how your team works.
- Google Docs vs Office: collaboration comparedA practical comparison of real-time document collaboration in Google Workspace (Docs, Sheets, Slides) versus Microsoft 365 (Word, Excel, PowerPoint).
- Google Drive vs OneDrive & SharePoint: file storage comparedA plain-English comparison of Google Drive and Microsoft OneDrive and SharePoint to help you understand how file storage works on each platform.
- Google Workspace vs Microsoft 365: feature comparison, side by sideEvery major feature of Google Workspace and Microsoft 365 compared in one place, so you can make a clear-eyed decision.
- Google Workspace vs Microsoft 365: how to chooseA plain-English guide to help you decide between Google Workspace and Microsoft 365 for your business.
- Google Workspace vs Microsoft 365: pricing comparedA plain-English breakdown of what Google Workspace and Microsoft 365 cost, what each tier includes, and which plan most small businesses actually need.
- Switching from Google Workspace to Microsoft 365 (or the other way)What migrating between Google Workspace and Microsoft 365 actually involves: email, files, contacts, and what to expect from the process.
- Which is better for small teams: Google Workspace or Microsoft 365?A focused guide to help teams of 1 to 15 people decide between Google Workspace and Microsoft 365, with a clear recommendation for most situations.
Risk & resilience3
- Offboarding a staff member across all your systemsA complete checklist for safely removing a departing team member's access to WordPress, Google Workspace, Microsoft 365, hosting, passwords, and more.
- Onboarding a new staff member across all your systemsA complete checklist for giving a new team member the right access to WordPress, Google Workspace, Microsoft 365, hosting, passwords, and more.
- What to do if you lose access to your Google or Microsoft admin accountStep-by-step recovery guide for regaining admin access to Google Workspace or Microsoft 365 when you're locked out.
Security for your company2
- Managing company laptops and phones (MDM basics)What mobile device management (MDM) does, the main options for small companies, and how to handle personal phones without overreaching.
- Single sign-on (SSO) and why it matters as you growWhat single sign-on is, how it works with Google Workspace or Microsoft 365, and when it's worth setting up for your company.