Platform
Shopify
42 guides across 9 sections
Shopify26
- A tour of your Shopify adminA plain-English walkthrough of the Shopify admin interface: every menu, panel, and section explained so you can navigate confidently.
- Adding & managing staff accountsLearn how to add staff members to your Shopify store, understand the difference between staff and collaborator accounts, and control who can see and do what.
- How taxes work in ShopifyUnderstand how Shopify handles sales tax, VAT, and other taxes, and what you need to configure for your store.
- How to add a productStep-by-step instructions for adding a new product to your Shopify store, including title, description, images, price, and inventory.
- How to edit pagesHow to create and edit pages in Shopify, including your About, Contact, and any other static pages on your store.
- How to log in to ShopifyStep-by-step instructions for logging in to your Shopify admin on a computer or phone, plus what to do if you cannot get in.
- How to process & fulfill an orderA step-by-step guide to processing a Shopify order from payment received to shipped, including adding tracking numbers.
- How to refund an order in ShopifyStep-by-step instructions for issuing full or partial refunds in Shopify, including what happens to inventory and when money reaches the customer.
- Managing stock & inventoryHow to track stock levels, update quantities, and set up inventory management in Shopify so you never accidentally oversell.
- Organizing products into collectionsHow to create and manage Shopify collections so customers can browse your products by category, season, or any grouping you choose.
- Payment providers (Shopify Payments, PayPal, etc.)Understand how payment providers work in Shopify, including Shopify Payments, PayPal, and third-party options, plus the honest truth about transaction fees.
- Premium themes and licensesHow paid Shopify themes like Kalles work: licensing, updates, ownership, and what happens to your customisations when a theme updates.
- Product images & galleriesHow to add, arrange, and manage product images and galleries in Shopify, including image size tips and how to assign images to variants.
- Product variants (size, color, options)How to add variants to a Shopify product so customers can choose from different sizes, colors, or other options before buying.
- Setting prices & salesHow to set product prices, create sale prices with compare-at pricing, and run discounts in your Shopify store.
- Setting up shipping zones & ratesLearn how to create shipping zones and set the rates your customers see at checkout in your Shopify store.
- Shopify apps explainedLearn what Shopify apps are, how to find and install them, what they cost, and what to watch out for before adding them to your store.
- Shopify plans & billingUnderstand Shopify's pricing plans, what each one includes, how billing works, and how to choose the right plan for your store.
- Shopify terms, explained simplyA plain-English A-Z glossary of Shopify terms, features, and concepts for store owners and their teams.
- Shopify: the complete store guideEverything you need to manage your Shopify online store, from adding products and processing orders to setting up payments, themes, and apps.
- Troubleshooting Shopify problemsSolutions to the most common Shopify problems, from checkout errors and payment failures to theme issues and products not showing up.
- Understanding orders in ShopifyLearn how Shopify orders work, what the different order statuses mean, and where to find everything you need to manage your sales.
- Understanding the Shopify cart & checkoutLearn how the Shopify cart and checkout work for your customers, what you can customize, and what to expect on each plan.
- Using the Shopify theme editorLearn how to use Shopify's theme editor to customize your store's appearance: what you can change yourself and when to call in a developer.
- What is Shopify?A plain-English introduction to Shopify: what it is, what it does, and whether it is the right platform for your store.
- Writing product descriptions that sellPractical advice for writing Shopify product descriptions that help customers understand your products and feel confident buying them.
Troubleshooting5
- I can't log in to my siteStep-by-step help for website login problems on WordPress, Squarespace, Shopify, Webflow, Wix and custom-coded sites, including wrong passwords, two-factor codes, locked accounts, and login page not found.
- I'm not getting form notification emailsWhat to do when your website forms are submitting correctly but the email notifications aren't arriving in your inbox.
- My changes aren't showing upWhat to do when you've saved edits in WordPress or your site platform but the live site hasn't updated.
- My forms aren't workingWhat to do when contact forms, inquiry forms, or order forms on your website are failing or showing errors.
- My site looks brokenWhat to do when your website layout is wrong, styles are missing, or something looks completely off.
Website care4
- How backups workWhat we back up, how often, where backups are stored, what a good backup strategy looks like, and why backups are your most important safety net.
- Restoring your site from a backupWhat restoring your website from a backup involves: how we do it for WordPress sites on our care plan, what Squarespace, Shopify, Webflow, Wix and custom-coded sites can restore, and what to expect.
- Software updates explainedWhy we update your website's software regularly, what we update, and how we make sure updates don't break anything.
- Verifying your backups are workingA 30-second monthly check to confirm your backups are actually running, where to look on each platform, and what to do when the answer is no.
Migrations2
- Migrating from Shopify to WooCommerceHow to move your online store from Shopify to WooCommerce: what transfers, what doesn't, timelines, and what to expect during the switch.
- Migrating from WooCommerce to ShopifyHow to move your store from WooCommerce to Shopify: products, customers, orders, SEO, and what to expect during the transition.