Webflow plans & billing explained
A plain-English guide to Webflow's pricing plans, what each includes, how billing works, and how to manage your subscription.
Understanding your Webflow plan and billing setup helps you stay in control of your website costs. This guide explains how Webflow's plans work and what to do if you need to make changes.
Quick summary
Webflow charges a monthly or annual fee for hosting your site (a Site plan). If you use the CMS or Ecommerce features, you'll need the appropriate plan tier. Billing is managed from your Webflow Dashboard. Chykalophia will have discussed the right plan for your site during your project.
Types of Webflow plans
Webflow has two main types of plans: Workspace plans and Site plans.
Workspace plans cover building sites and working on them together, and apply to every site in a Workspace. Designers and developers (like Chykalophia) use the paid ones. Every Webflow account comes with a free Workspace plan, so you probably don't need a paid one.
Site plans are for hosting a live website on your own domain. This is what keeps your site accessible to the world at your web address. You may have one of these, or Chykalophia may manage it on your behalf.
Site plan tiers
Webflow's site plans are generally tiered as follows (names and prices change — check webflow.com/pricing for current information):
| Plan | Best for |
|---|---|
| Starter | Free, for trying Webflow out. It can't use a custom domain |
| Basic | Simple sites that don't need a CMS, with a lower bandwidth allowance |
| Premium | Sites with a blog, portfolio, or other dynamic (CMS) content, and more traffic |
| Ecommerce (Standard/Plus/Advanced) | Online stores — the tiers differ in product limits and features, and none caps your sales volume |
| Enterprise | Organizations that need a flexible, fully customized setup |
Premium replaced the older CMS and Business plans in 2026. If your site is still on one of those, Webflow moves it to Premium automatically once the change reaches your account: at the next renewal, or sooner if the plan or billing frequency changes. Webflow also sells a Team plan for growing organizations, which is billed annually only.
Most Chykalophia client sites use the Premium plan (formerly CMS) or higher.
Annual vs monthly billing
Most Webflow plans can be paid monthly or annually (the Team plan is annual only). Annual billing is discounted, but the saving varies by plan, so check webflow.com/pricing for current figures. If you're committed to Webflow long-term, annual billing saves money. As long as your subscription is in good standing, you can switch between monthly and annual billing without cancelling your plan.
Who manages billing?
This varies by project. In some cases:
- You manage billing directly — you have your credit card on file with Webflow and receive invoices from them.
- Chykalophia manages billing — we pay Webflow and invoice you separately as part of a hosting or retainer arrangement.
Your project lead will have confirmed which arrangement applies to you.
How to view or update billing
If you manage billing directly with Webflow:
Log in to webflow.com.
Open your billing page. If the site is in your own Workspace, choose that Workspace from the Workspace menu in the top-left corner of the Dashboard, then click Billing in the Workspace settings sidebar. If you pay for a site that sits in Chykalophia's Workspace (Webflow calls this client payments), open the Payments tab in your Dashboard instead.
Review your plans and invoices. The Billing page lists your Workspace plan, your Site plan subscriptions, and your subscription invoices, which you can download as PDFs. The Payments tab shows your invoices and the charges for your Site plan and add-ons.
Update your credit card. On the Billing page, go to Payment method and click Update payment method. On the Payments tab, you can update your billing details at any time.
Only the Workspace owner and Workspace admins can see a Workspace's billing details.
What happens if payment fails
If a payment fails, Webflow tries to take it again a few more times over a short grace period, and your site keeps working in the meantime. If the payment still fails, the plan is cancelled and your custom domain is disconnected, so your site stops loading at your own web address. To reconnect the domain after that, you'll need to buy a new Site plan.
Keep your payment details up to date. If your site goes offline unexpectedly, check your billing status first.
Upgrading or downgrading your plan
You can upgrade your site plan at any time. Webflow charges your card when you complete the purchase, and the price is prorated for the time left in your billing period. Downgrading is also possible, but be aware that some features (like the CMS) may not be available on lower plans. For example, a site that uses the CMS can't move to the Basic plan until its CMS features are removed.
Moving to a lower paid plan takes effect immediately. Any unused time becomes a credit toward future Webflow subscriptions, not a refund: Webflow purchases are nonrefundable.
Contact Chykalophia before changing plans to make sure the change won't affect your site's functionality.
Common questions
I received an invoice from Webflow but I thought Chykalophia handles billing.
Contact us to clarify. It's possible billing was set up under your account directly, or there's been a setup change. We'll sort it out with you.
Can I pause my Webflow plan instead of cancelling?
Webflow doesn't document a way to pause a site plan, so talk to us before cancelling. If you need to reduce costs temporarily, you could downgrade to a lower paid plan, and the site will remain live. A site that uses the CMS can't move to the Basic plan until its CMS features are removed.
What happens to my site if I cancel my plan?
If you cancel the site plan, your site will go offline. At the end of your current billing period (or straight away, if you choose to cancel immediately), Webflow removes your custom domains and unpublishes the site from both your domain and its webflow.io address. The site itself stays in Webflow on the free Starter plan, but visitors can't reach it, and Webflow doesn't refund the unused time. Don't cancel without a plan in place.
Does Webflow charge transaction fees on Ecommerce sales?
Yes, on the Ecommerce Standard plan. The Plus and Advanced plans don't charge a Webflow transaction fee. Stripe and PayPal may also charge their own payment processing fees on top. Check the current Ecommerce pricing on webflow.com/pricing.
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