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Kinsta billing & plans

An overview of Kinsta's hosting plans, how billing works, and how to manage your MyKinsta account billing.

Kinsta is a premium hosting platform with pricing to match. Here's what you need to understand about how plans and billing work, so there are no surprises.

Quick summary

Kinsta bills monthly or annually based on your plan. Plans are defined by the number of sites, monthly visits or server bandwidth, storage, and CDN bandwidth. Billing is managed in MyKinsta. If Chykalophia manages hosting for you, we handle the account and communicate costs to you.

How Kinsta plans work

Kinsta's WordPress hosting plans define:

  • Number of WordPress sites — how many sites are included.
  • Monthly visits or server bandwidth — depending on the plan, you're billed on the total visits your sites receive, or on the data your server sends out. Either way, the allowance is shared across all sites on the plan.
  • SSD storage — combined disk space for all sites.
  • PHP threads — how many uncached requests your site can handle at once (affects performance under load).
  • CDN bandwidth — data served through Kinsta's CDN, which runs on Cloudflare.

All plans include daily backups, free SSL, staging, 24/7 support, and the full MyKinsta dashboard.

For current plan names, features, and pricing, visit Kinsta's pricing page.

Monthly vs annual billing

OptionHow it worksBenefit
MonthlyCharged each monthFlexible; easy to cancel
AnnualPlan charged once per year (add-ons and overages are still billed monthly)Two months free compared with paying monthly

We'll recommend the best billing cycle for your situation during onboarding.

Overage charges

Kinsta plans have limits on visits or server bandwidth, disk space and CDN bandwidth. If you go over, Kinsta keeps your sites running but charges an overage fee:

  • Visit overages — additional charges per 1,000 visits above your plan limit.
  • Server bandwidth overages — additional charges per GB, on bandwidth-based plans.
  • Disk space overages — additional charges per GB above your plan's storage, worked out daily.
  • CDN bandwidth overages — additional charges per GB above your plan's CDN bandwidth.

By default, Kinsta emails an alert when you reach 80% and 100% of your plan's usage. For current overage rates, see Kinsta's pricing page and overage documentation.

We monitor usage on care plan clients and will alert you if you're approaching limits.

Who manages billing

  • If you own the MyKinsta account: Kinsta bills you directly.
  • If Chykalophia manages hosting for you: We handle the account and invoice you as part of your service.

See who pays for hosting? for how this works.

Updating your payment method

Log in to MyKinsta at my.kinsta.com.

From the Dashboard, go to Company settings > Payment Methods. Only the company owner, a company administrator or a company billing user can add, change or remove a card.

Click "Add payment method" and enter the new card. Kinsta doesn't let you edit a saved card, so a new card number or expiry date means adding a new card.

Make it the default. Click the three-dot menu next to the new card and choose Set as default. You can then remove the old card.

Viewing invoices

Log in to MyKinsta.

From the Dashboard, go to Company settings > Invoices.

Find the invoice you need. Click the view icon to open it, or the download icon to save it as a PDF.

What happens if a payment fails

Kinsta emails you and retries the charge automatically, several times over about two weeks. If the payment keeps failing, Kinsta suspends your plan, which takes your sites offline. If the invoice is still unpaid 15 days after the first failed attempt, Kinsta cancels the plan and permanently deletes the sites on it. Keep your payment details current to avoid disruption.

Common questions

Can I add more sites to my Kinsta plan?

Yes. You can upgrade your plan, or add sites without changing plans using Kinsta's paid WordPress site add-on. Extra sites share your plan's visits or bandwidth, storage and CDN allowance. Ask us and we'll work out which option suits you.

Is there a free trial on Kinsta?

Kinsta currently offers the first month free on some entry-level plans for new customers, plus a 30-day money-back guarantee for first-time customers. Offers change, so check Kinsta's pricing page for current terms.

Can I cancel Kinsta hosting?

Yes. Only the company owner can cancel, from Company settings > My Plan > Cancel plan in MyKinsta. Cancelling permanently deletes your sites and your DNS records in MyKinsta, so download a backup and arrange alternative hosting before cancelling. After your first 30 days, the plan stays active until the end of the current billing period.

How are 'visits' counted on Kinsta?

Kinsta counts one visit for each unique IP address that reaches your live site in a 24-hour period. Most well-known bots aren't counted, and neither are visits to staging sites. Kinsta's documentation explains the exact methodology.

Need a hand?

If you're stuck, email support@chykalophia.com and we'll help. Include your website address and a screenshot if you can.

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