Selling online
Billing
29 guides across 10 sections
Payments7
- Chargebacks & disputes explainedWhat a chargeback is, how the dispute process generally works, what you can do to respond, and how to reduce the chances of chargebacks occurring.
- Payment fees explainedA plain-English breakdown of every type of payment processing fee — transaction fees, interchange, chargebacks, and more — so you know what you are paying and why.
- Payouts & bank transfersHow money moves from your payment processor to your bank account — schedules, timing, common delays, and how to read your payout history.
- Recurring payments & subscriptionsHow automatic subscription billing works, what you need to set it up, and what to expect from Stripe's subscription tools.
- Refunds: best practicesHow to issue refunds correctly through Stripe and PayPal, what happens to the money, and how a good refund policy reduces chargebacks and builds trust.
- Sales tax basics for online sellersA plain-English overview of sales tax for online businesses — what it is, when it applies, and how tools like Stripe Tax can help manage it.
- Stripe payouts & fees explainedA clear breakdown of Stripe's transaction fees, payout schedule, and how to read your Stripe dashboard balance.
Hosting6
- Flywheel billing & plansAn overview of Flywheel's hosting plans, how billing works, and what to do if you have a question about your invoice.
- Kinsta billing & plansAn overview of Kinsta's hosting plans, how billing works, and how to manage your MyKinsta account billing.
- Renewing hosting & avoiding lapsesHow to make sure your hosting subscription renews on time and what to do if it lapses — so your website never goes offline unexpectedly.
- Understanding your hosting billA plain-English breakdown of what you're paying for on your hosting invoice — including plans, overages, add-ons, and what's covered.
- Who pays for hosting?A plain-English explanation of how hosting costs are handled between you and Chykalophia — and what to expect depending on your arrangement.
- WP Engine billing & plansAn overview of WP Engine's hosting plans, how billing works, and what to do if you have a question about your account charges.
Getting started5
- Hidden costs to watch forThe recurring website costs many clients overlook — domain renewal, hosting, plugin licenses, SSL, stock images, fonts, and third-party tools — and how to plan for them.
- Our services & pricingA plain-English overview of every way Chykalophia engages with clients — project work, ongoing care, and Fractional CTO/CMO retainers — with real starting numbers.
- Understanding care plan pricingHow Chykalophia's website care plans are priced — what's included at different levels, why maintenance costs what it does, and how to choose the right level for your site.
- Understanding quotes & invoicesHow Chykalophia's quotes and invoices work — what's included, how to read them, when payment is due, and what to do if something looks wrong.
- What a website actually costsA plain-English breakdown of what goes into website pricing — from simple brochure sites to full e-commerce builds — so you can plan your budget with confidence.
Google Workspace4
- Exporting your Workspace dataHow to export and download a copy of your organization's Google Workspace data using Google Takeout and the Admin console data export tool.
- Google Workspace billing explainedHow Google Workspace billing works — the Flexible and Annual/Fixed-Term payment plans, adding or removing seats, finding your invoices, and how to change your payment method.
- Google Workspace plans explainedA plain-English breakdown of Google Workspace plans — what each one includes, how much storage you get, and which plan suits your business.
- Storage & quotas in Google WorkspaceHow Google Workspace storage works, how much you have, where it's used, and what to do when you're running low.
Microsoft 3652
- Microsoft 365 billing explainedHow Microsoft 365 billing works — understanding your subscription, adding or removing licenses, reading your invoices, and managing payment methods.
- Microsoft 365 plans explainedA plain-English guide to Microsoft 365 business plans — what each one includes, who it suits, and how to choose the right one.