Selling online
Billing
30 guides across 12 sections
Hosting6
- Flywheel billing & plansAn overview of Flywheel's hosting plans, how billing works, and what to do if you have a question about your invoice.
- Kinsta billing & plansAn overview of Kinsta's hosting plans, how billing works, and how to manage your MyKinsta account billing.
- Renewing hosting & avoiding lapsesHow to make sure your hosting subscription renews on time and what to do if it lapses, so your website never goes offline unexpectedly.
- Understanding your hosting billA plain-English breakdown of what you're paying for on your hosting invoice, including plans, overages, add-ons, and what's covered.
- Who pays for hosting?A plain-English explanation of how hosting costs are handled between you and Chykalophia, and what to expect depending on your arrangement.
- WP Engine billing & plansAn overview of WP Engine's hosting plans, how billing works, and what to do if you have a question about your account charges.
Payments6
- Chargebacks & disputes explainedWhat a chargeback is, how the dispute process generally works, what you can do to respond, and how to reduce the chances of chargebacks occurring.
- Payment fees explainedA plain-English breakdown of every type of payment processing fee (transaction fees, interchange, chargebacks, and more) so you know what you are paying and why.
- Payouts & bank transfersHow money moves from Stripe or PayPal to your bank account: schedules, timing, common delays, and how to read your balance and payout history.
- Recurring payments & subscriptionsHow automatic subscription billing works, what you need to set it up, and what to expect from Stripe's subscription tools.
- Refunds: best practicesHow to issue refunds correctly through Stripe and PayPal, what happens to the money, and how a good refund policy reduces chargebacks and builds trust.
- Sales tax basics for online sellersA plain-English overview of sales tax for online businesses: what it is, when it applies, and how tools like Stripe Tax can help manage it.
Getting started5
- Hidden costs to watch forThe recurring website costs many clients overlook (domain renewal, hosting, plugin licenses, SSL, stock images, fonts, and third-party tools) and how to plan for them.
- Our services & pricingEvery way Chykalophia works with clients (projects, care plans, retainers and Fractional Plus with a CTO, CMO or CBO), with real starting prices.
- Understanding care plan pricingHow Chykalophia's website care plans are priced: what each level includes, why maintenance costs what it does, and how to pick the right level.
- Understanding quotes & invoicesHow Chykalophia's quotes and invoices work: what's included, how to read them, when payment is due, and what to do if something looks wrong.
- What a website actually costsA plain-English breakdown of what goes into website pricing (from simple brochure sites to full e-commerce builds) so you can plan your budget with confidence.
Google Workspace4
- Exporting your Workspace dataHow to export and download a copy of your organization's Google Workspace data using Google Takeout and the Admin console data export tool.
- Google Workspace billing explainedHow Google Workspace billing works: Flexible vs Annual plans, adding or removing seats, finding invoices and changing your payment method.
- Google Workspace plans explainedA plain-English breakdown of Google Workspace plans: what each one includes, how much storage you get, and which plan suits your business.
- Storage & quotas in Google WorkspaceHow Google Workspace storage works, how much you have, where it's used, and what to do when you're running low.
Microsoft 3652
- Microsoft 365 billing explainedHow Microsoft 365 billing works: understanding your subscription, adding or removing licenses, reading your invoices, and managing payment methods.
- Microsoft 365 plans explainedA plain-English guide to Microsoft 365 business plans: what each one includes, who it suits, and how to choose the right one.