Orders

9 guides across 2 sections

WooCommerce6

How to cancel an orderHow to cancel a WooCommerce order, what happens to inventory and payment, and what the customer sees.
How to process & fulfill an orderA step-by-step guide to reviewing, fulfilling, and completing customer orders in WooCommerce.
How to refund an orderStep-by-step instructions for issuing a full or partial refund to a customer in WooCommerce.
Order statuses explainedA plain-English guide to every WooCommerce order status and what each one means for you and your customer.
Troubleshooting order problemsHow to diagnose and fix common WooCommerce order issues — missing orders, stuck statuses, wrong emails, and more.
Understanding ordersLearn what an order is in WooCommerce, where to find your orders, and what information each order contains.

How to process & fulfill an orderA step-by-step guide to processing a Shopify order from payment received to shipped, including adding tracking numbers.
How to refund an order in ShopifyStep-by-step instructions for issuing full or partial refunds in Shopify, including what happens to inventory and when money reaches the customer.
Understanding orders in ShopifyLearn how Shopify orders work, what the different order statuses mean, and where to find everything you need to manage your sales.