Signing in to Google Workspace

How to sign in to your Google Workspace account on a computer or phone, switch between accounts, and what to do if you're locked out.

Signing in to Google Workspace works just like signing in to any Google account — but you use your work email address (like you@yourcompany.com) instead of a personal @gmail.com address.

Quick summary

Go to mail.google.com or any Google app and sign in with your work email (you@yourcompany.com) and your password. If you've forgotten your password, your Workspace admin can reset it. If you can't reach your admin, contact us and we'll help.

What you'll need

Your Workspace email address (e.g. you@yourcompany.com)
Your password (set when your account was created, or reset by your admin)
A web browser or the Google apps on your phone

Signing in on a computer

Open your browser and go to mail.google.com. You can also go to google.com and click the grid icon in the top-right corner to reach any Google app.

Enter your work email address. Type your full email, like you@yourcompany.com, and click Next.

Enter your password. Type your password and click Next. If you've turned on 2-step verification, you'll be asked to confirm with your phone or an app.

You're in. You'll land in your Gmail inbox. From here you can reach Drive, Calendar, Docs, and all other Google apps by clicking the grid icon (sometimes called the "waffle") in the top-right corner.

Signing in on your phone

Install the individual apps from the App Store (iPhone) or Google Play (Android):

Gmail for email
Google Drive for files
Google Calendar for your calendar
Google Meet for video calls

When you open any of these apps, tap Sign in and use your work email address. See Google Workspace on your phone for a full setup walkthrough.

Managing multiple Google accounts

If you also have a personal Google or Gmail account, you can be signed in to both at the same time. Here's how to switch between them:

Click your profile photo in the top-right corner of any Google page.

Choose the account you want. If the account isn't listed, click Add account and sign in.

Easy to mix up

It's very easy to accidentally save a file in your personal Google Drive instead of your work Drive, or vice versa. Always check which account you're using before creating or uploading anything important.

Staying signed in

Most browsers will keep you signed in until you close a private/incognito window or explicitly sign out. On a shared or public computer, always sign out when you're done:

Click your profile photo in the top-right corner.

Click Sign out (or "Sign out of all accounts" if you have multiple).

Ask your Workspace admin to reset your password. Your admin goes to the Admin console, finds your account, and resets it. See Resetting a user's password for the steps.

If you are the admin and you've forgotten your own password, go to accounts.google.com/signin/recovery and follow the prompts. If you never added a recovery phone or email to your admin account, Google's recovery wizard asks you to prove you own the domain by adding a CNAME record to its DNS.

Common questions

What's the difference between signing in to Google and signing in to Google Workspace?

The sign-in page looks identical. The difference is your email address — @gmail.com is a personal account, anything with your company domain is a Workspace account. They're stored and managed completely separately.

Can I use Google Workspace in any browser?

Google supports Chrome, Firefox, Safari and Microsoft Edge. Chrome is the only one that supports every Workspace feature: Firefox and Safari don't do offline access to Gmail, Calendar, Docs, Sheets and Slides, and Safari doesn't do Gmail desktop notifications. Whichever you use, cookies and JavaScript need to be turned on.

Do I need to install anything?

No installation is needed for the web apps — just a browser. For your phone, install the individual apps (Gmail, Drive, Calendar, etc.).

Need a hand?

If you're stuck, email support@chykalophia.com and we'll help. Include your website address and a screenshot if you can.