What we need to set up Stripe

A complete checklist of information and access Chykalophia needs from you to connect Stripe to your website and get payments flowing.

Setting up Stripe on your website requires a few pieces of information from you. This guide walks through everything we need so we can get your store accepting payments as quickly as possible.

Quick summary

You need to create a Stripe account in your own name (not ours) and provide us with access. We also need a few business details to configure Stripe correctly for your site. This usually takes under an hour once you have the information ready.

What you'll need

Before we can connect Stripe to your site, you will need:

A Stripe account (we can walk you through creating one)
Your business's legal name and address
A bank account for payouts
Your business tax ID (in the US, an EIN, or an SSN or ITIN if you do not have one)
Access to grant us permission to your Stripe account

Step 1: Create your Stripe account

Your Stripe account must be created in your name, under your business. We cannot create it on your behalf.

Go to stripe.com. Click Get started, or Sign in if you already have an account.

Create your login. Use your business email address, not a personal one.

Verify your email address. Stripe sends a confirmation link. Click it to continue.

Verify your business in the Dashboard. Stripe asks for information about your business, your product and your relationship to the business before it will let the account take live payments. Have the details in the section below ready.

Step 2: Gather your business information

Stripe asks for information like the following during setup. The exact list depends on your country and business type, and Stripe can ask for more later as you switch on more of its services. Having this ready speeds things up:

Information needed	Notes
Legal business name	The name on your business registration, not a trading name
Legal entity type	Sole proprietor, LLC, corporation, etc.
Business address	The physical address where most of the business happens
Business website URL	Your site address — can be added after launch
Business description	A short description of what you sell
Tax ID	EIN if you have one; SSN or ITIN if you are a sole proprietor without an EIN
Bank account number & routing number	A nine-digit routing number and your account number, for US payouts
Date of birth	For identity verification of the account representative

For a US account, Stripe says it verifies your legal entity name, legal entity type, EIN, SSN (or ITIN), and business address. This is a legal "know your customer" check that Stripe's regulators and banking partners require, not a judgement on your business.

Use your own bank account

Payout funds go directly to the bank account you link. The account number, routing number and account holder name have to match your bank statement, so this needs to be an account you own and control.

Step 3: Grant Chykalophia access to your account

Once your Stripe account is active, you need to give our team access so we can connect it to your website.

Please follow the steps in Give us access to your Stripe account.

We will need access at the Administrator level to complete the integration. This allows us to configure payment methods, set up webhooks (the notifications your site needs to process orders), and test the checkout flow.

Step 4: Tell us what you are selling

Let us know:

What products or services you are selling
Whether you need one-time payments, subscriptions, or both
The currencies you want to accept (usually just USD, but let us know if you sell internationally)
Whether you want Apple Pay / Google Pay enabled at checkout

Step 5: Test before going live

We will run test transactions before enabling live payments. You do not need to do anything for this step — just let us know when you are ready for testing and we will confirm everything is working.

You're done

Once we have confirmed that test payments work end-to-end, we will switch Stripe to live mode and your store will be ready to accept real payments.

What happens after setup

After Stripe is live, payouts go to your bank account on your account's payout schedule. Where Stripe supports it, that defaults to daily; a US card payment usually becomes available in your Stripe balance about two business days after the sale, and your first payout takes longer than the ones after it. You can log in to the Stripe Dashboard at any time to view payments, issue refunds, and track your revenue.

See Stripe payouts & fees explained to understand exactly when and how you get paid.

Common questions

Can I use a Stripe account I already have?

Yes, absolutely. If you already have a Stripe account — even one set up for a different purpose — we can connect it to your new site. Just share access with us as described in Step 3.

Do I need to set up anything in Stripe myself before you start?

Just create the account and grant us access. We handle the rest: connecting it to your website, configuring payment methods, and testing.

What if my Stripe application is rejected or held for review?

Stripe may ask for additional documentation or verification — especially for new accounts, for certain business types, and as you start using more Stripe services. This is a standard identity and compliance check and does not mean anything is wrong. Let us know if this happens and we can help you respond.

Can I accept payments before Stripe is fully verified?

Not live ones. Stripe lets you test in a sandbox straight away, but your business has to be verified and the account's activation requirements met before it can take real payments. If Stripe comes back with a further request after you are live, deal with it promptly so your payouts are not held up.

Need a hand?

If you're stuck, email support@chykalophia.com and we'll help. Include your website address and a screenshot if you can.