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Glossary

Analytics: terms A–Z

Every website analytics term explained in plain English — sessions, bounce rate, conversions, UTM links, GA4, and more.

referencebeginnerglossaryanalytics

Analytics reports are full of numbers — but what do they actually mean? This page defines every term you'll encounter, so your monthly report makes sense and you can ask better questions.

Quick summary

This page covers 50+ analytics terms from A to Z. For full analytics guides, visit the Analytics section. Use Ctrl+F / Cmd+F to jump to any term.


A–C

TermPlain-English definition
AcquisitionHow visitors find and arrive at your website — organic search, paid ads, social media, email, direct, referral.
Average session durationThe average amount of time visitors spend on your site in a single session.
Bounce rateIn older analytics: the percentage of visitors who viewed only one page before leaving. In GA4, largely replaced by engagement rate.
ChannelA category of traffic source — e.g. Organic Search, Direct, Paid Search, Social, Email, Referral.
ConversionA completed goal — a purchase, a form submission, a phone call click, a newsletter sign-up. See Conversions & goals explained.
Conversion rateThe percentage of visitors who complete a desired action. E.g. 1,000 visitors and 30 purchases = 3% conversion rate.
CookieA small file stored in a browser that lets analytics tools recognize returning visitors and track behavior across sessions.
Core Web VitalsGoogle's set of speed and user-experience metrics: LCP, FID (now INP), and CLS. See Core Web Vitals explained.
Custom dimensionA user-defined data attribute added to analytics tracking — e.g. "logged-in user," "subscription plan." Requires setup.
Custom eventA specific user action you track beyond the defaults — e.g. video plays, PDF downloads, scroll depth.

D–G

TermPlain-English definition
DashboardAn overview screen in an analytics tool showing key metrics at a glance.
Data layerA JavaScript object on your website that temporarily stores data for tools like Google Tag Manager to pick up.
DimensionA descriptive attribute of your data — e.g. page title, country, device category, traffic source.
Direct trafficVisits where the person typed your URL directly, used a bookmark, or the source couldn't be identified.
Engaged sessionA GA4 metric for sessions lasting over 10 seconds, or that had a conversion event, or viewed 2+ pages. More meaningful than the old bounce rate.
Engagement rateIn GA4: the percentage of sessions that were "engaged" (see above). The inverse of what bounce rate used to measure.
EventIn GA4: any interaction tracked — page view, scroll, click, form submission, purchase. Everything is an event.
FiltersRules applied to analytics reports to narrow data — e.g. show only traffic from the UK, or exclude your own team's visits.
GA4Google Analytics 4. The current version of Google Analytics, launched in 2020. Event-based, not session-based. See What is Google Analytics (GA4)?.
GoalIn older Analytics: a configured conversion. In GA4, called a "conversion event."
Google Search ConsoleA free Google tool showing search performance data — which queries bring people to your site, click-through rates, and technical issues. See What is Google Search Console?.
Google Tag Manager (GTM)A tool that manages tracking scripts and tags on your site without requiring code changes for each one. See What is Google Tag Manager?.

H–M

TermPlain-English definition
HeatmapA visual representation of where visitors click, scroll, or spend attention on a page. Tools like Hotjar and Microsoft Clarity generate these.
ImpressionOne instance of a page appearing in search results. Tracked in Google Search Console.
KPIKey Performance Indicator. A metric that matters most to your business goals — e.g. leads, purchases, phone calls.
Landing pageIn analytics: the first page a visitor sees during a session — not necessarily your homepage.
MetricA numerical measurement — page views, sessions, bounce rate, revenue.
Monthly active users (MAU)The number of unique users who visited your site in a given month.

N–R

TermPlain-English definition
New usersVisitors to your site who haven't visited before (based on cookies or browser fingerprinting).
Organic searchTraffic from unpaid search engine results.
Page viewOne instance of a page being loaded by a visitor.
Paid searchTraffic from paid search ads — Google Ads or Bing Ads.
PropertyIn Google Analytics, a property is one tracked website (or app). Each property has its own data.
Referral trafficVisitors who clicked a link to your site from another website.
Returning userA visitor who has been to your site before (identified by cookies).

S–Z

TermPlain-English definition
Scroll depthHow far down a page a visitor scrolled. A custom event, sometimes set up to fire at 25%, 50%, 75%, 100%.
SegmentA subset of your data filtered to a specific group — e.g. "mobile users from the UK who purchased."
SessionOne visit to your website. A session starts when someone arrives and ends when they leave or after a period of inactivity.
Source / MediumThe origin of traffic (e.g. google / organic, instagram / social, newsletter / email).
TrafficThe total number of visits to your website over a given period.
Universal Analytics (UA)The previous version of Google Analytics (before GA4). Officially shut down in 2024.
UsersIndividual visitors to your site (identified by cookies or device signals). One user can have multiple sessions. See Users vs sessions vs views.
UTM parametersTags added to a URL to track the source of traffic in analytics. E.g. ?utm_source=newsletter&utm_medium=email. See UTM links for campaign tracking.
Vanity metricA metric that looks impressive but doesn't directly relate to business outcomes — e.g. raw page views with no conversion context. See Vanity metrics vs meaningful metrics.
ViewIn GA4: a page_view event. In older analytics, a "view" was a filtered subset of property data.

Common questions

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Analytics: terms A–Z | Chykalophia Docs